Support

If you run into issues with Command Reopen, use the options below to get help.

Troubleshooting & Expected Behavior

Command Reopen doesn't need Accessibility or Screen Recording permissions. When you switch to an app with no visible windows, it sends that app a standard request to reopen. The app decides what to show.

1. Verify the app is active

Look for the Command Reopen icon in your menu bar. If you hid the icon via Settings › General, the app continues working in the background. To reopen Settings, simply launch Command Reopen again from your Applications folder or Spotlight.

Make sure Launch at Login is turned on in Settings › General so the app starts automatically when your Mac boots.

2. Understanding window behavior

Minimized windows: When you press Cmd + Tab to switch to an app with minimized windows, the app may restore one. Which window appears depends on the app.
Apps with no windows open: The app may open a new window when you switch to it. Command Reopen does not restore closed documents itself.
Hidden apps: If an app was hidden with Cmd + H, macOS already unhides and restores its windows natively when switching.

3. Checking for conflicting software

Tools that completely intercept or replace the macOS Cmd + Tab keystroke (such as third-party switcher overlays, keyboard remappers, or remote desktop clients) may suppress native app activation events. If switching stops working, test by temporarily pausing those tools.

Purchase and Restore Help

If you already purchased Command Reopen on another Mac signed in with the same Apple ID, open the Pro screen in the app and select Restore Purchase.

To check or manage an active Mac App Store subscription, visit Apple subscription management.

Reporting Bugs & Technical Support

For bug reports and feature requests, open an issue on GitHub.

When reporting an issue, including the following details helps diagnose the problem faster:

Your macOS version (e.g. macOS 14 Sonoma or macOS 15 Sequoia).
Command Reopen version (found in app Settings or App Store updates).
The specific app(s) affected (e.g. Safari, Finder, Chrome, Slack).
Whether the window was minimized to the Dock, closed, or completely absent.
Any keyboard modification or window management utilities running concurrently.

Contact

You can also email fchen6611@gmail.com directly.

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